Minimum R1000 spend | Free Shipping Nationwide

Terms & Conditions

Last Updated: June 2026

Welcome to Le Petit. These Terms and Conditions govern your use of the Le Petit website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

Please read them carefully before using our website.

1. Introduction

This website is owned and operated by Le Petit.

Throughout the site, the terms “we”, “us”, “our”, and “Le Petit” refer to Le Petit and its authorised representatives.

By accessing our website, browsing our products, or making a purchase, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you should not use this website.

2. Eligibility

We may collect and process the following information:

  • You are at least 18 years old or have permission from a parent or legal guardian
  • You are legally capable of entering into. binding agreements
  • The information you provide during checkout is accurate, complete, and current

3. Products

Le Petit specialises in handcrafted wooden home décor, gifting items, entertaining accessories, and related products.

Due to the handcrafted nature of many of our products:

  • Variations in wood grain, colour, texture, and finish may occur
  • Product dimensions may vary slightly
  • Natural markings, knots, and grain patterns are not defects but part of the product’s unique character
  • Product images are provided for illustrative purposes and may differ slightly from the final product received.

We make every effort to display products accurately, but cannot guarantee that your device’s display will reflect exact colours or finishes.

4. Pricing

All prices displayed on the website:

  • Are quoted in South African Rand (ZAR)
  • Include VAT where applicable
  • Exclude shipping fees unless otherwise stated

We reserve the right to:

  • Change prices without prior notice
  • Correct pricing errors
  • Cancel orders affected by incorrect pricing

Should a pricing error occur after an order has been placed, we will contact you before processing the order.

5. Orders

An order is only considered accepted when:

  • Payment has been successfully received; and
  • You receive an order confirmation from Le Petit

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Decline orders where fraud or unauthorised activity is suspected
  • Cancel orders due to stock shortages or unforeseen circumstances

If an order is cancelled after payment has been received, a full refund will be issued.

6. Payment

Payments are processed through secure third-party payment providers.

Le Petit does not store credit card or banking information on its servers.

Accepted payment methods may include:

  • Credit and debit cards
  • Instant EFT
  • Digital payment platforms offered during checkout

All transactions are encrypted using industry-standard security protocols.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on:

  • Product availability
  • Manufacturing lead times
  • Courier schedules
  • Delivery location

While we strive to meet estimated delivery dates, Le Petit cannot guarantee exact delivery times.

Risk in the goods passes to you upon delivery.

Ownership of products remains with Le Petit until payment has been received in full.

Further details can be found in our Shipping Policy.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Returns and Refunds Policy and the provisions of the South African Consumer Protection Act (CPA).

Customers may be entitled to:

  • Return defective goods
  • Request repairs, replacements, or refunds where applicable
  • Exercise cooling-off rights where required by law

Products damaged through misuse, neglect, improper care, or normal wear and tear may not qualify for return.

Please refer to our Returns and Refunds Policy for complete details.

9. Product Care

To preserve the quality and longevity of wooden products:

Do:

  • Wipe clean with a damp cloth
  • Dry immediately after cleaning
  • Store in a cool, dry environment
  • Use food-safe oils where recommended

Do Not:

  • Soak in water
  • Place in dishwashers
  • Expose to prolonged direct sunlight
  • Use harsh chemicals or abrasive cleaners

Failure to follow care instructions may void applicable warranties or return eligibility.

10. Gift Packaging and Personalisation

Where personalised products are offered:

  • Customers are responsible for providing accurate wording, spelling, and information
  • Personalised items may not be eligible for return unless defective
  • Production timelines may be longer than standard products

Le Petit reserves the right to refuse customisation requests that are offensive, unlawful, or inappropriate.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Product designs
  • Images
  • Photography
  • Graphics
  • Text
  • Website layouts

is owned by or licensed to Le Petit and is protected by applicable intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Republish
  • Sell
  • Distribute
  • Modify
  • Use for commercial purposes

without prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to systems or data
  • Upload malicious software or harmful code
  • Interfere with website functionality
  • Misrepresent your identity or information

A breach may result in suspension of access and legal action where appropriate.

13. Website Availability

We strive to keep the website available at all times; however, we do not guarantee uninterrupted access.

We may:

  • Perform maintenance
  • Update content
  • Modify features
  • Temporarily suspend services

Le Petit shall not be liable for any losses arising from website downtime or technical interruptions.

14. Limitation of Liability

To the fullest extent permitted by South African law:

Le Petit shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Delays caused by third-party service providers

Nothing in these Terms excludes any rights that cannot legally be excluded under the Consumer Protection Act or other applicable South African legislation.

15. Warranties and Consumer Rights

Nothing contained in these Terms and Conditions limits or excludes any rights afforded to consumers under:

  • The Consumer Protection Act 68 of 2008
  • The Electronic Communications and Transactions Act 25 of 2002
  • Any other applicable South African legislation

Consumers retain all rights provided by law.

16. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of personal information as described in the Privacy Policy and in accordance with the Protection of Personal Information Act (POPIA).

17. Third-Party Services

This website may contain links to third-party websites, services, payment providers, or social media platforms.

Le Petit:

  • Does not control third-party websites
  • Is not responsible for their content
  • Makes no representations regarding their security or privacy practices.

Users access third-party services at their own risk.

18. Force Majeure

Le Petit shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Power outages
  • Internet failures
  • Labour disputes
  • Government restrictions
  • Pandemics
  • Courier disruptions

19. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

20. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

21. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Le Petit

We are committed to providing exceptional products, transparent service, and a delightful shopping experience for every customer.

Scroll to Top